Like the chicken and the egg, when it comes to Magento Support, a pertinent question is “which comes first – Development or Operations?”. Unlike the chicken and the egg, the answer is obvious. Without Development there is nothing that needs Operations support. And that is pretty much why we call it DevOps and not OpsDev.
It’s also why your hosting company is not the service provider you should look towards to provide true Magento DevOps. It’s only IT companies such as EcomUnlimited who can provide effective DevOps for Magento eCommerce.
We all know Magento has specific hosting needs to make it perform. But true performance has to be at application level. If you just throw hardware at a poor performance problem then you will be fixing the effect rather than the cause plus your hosting costs will skyrocket. People might say “well that’s Magento!” and, to a certain extend, that’s true. Magento definitely has demanding hosting needs. However, more often than not, it is the changes made to the Magento platform that cause it to underperform.
To build a Magento site, you take the Magento out of the box application and incorporate a design with appropriate additional functionality and third party integrations to create a unique eCommerce solution to support your eCommerce business model. How the design is integrated, what third party Add Ons are chosen, what custom code is added impact your site performance.
Poor design integration, badly coded or conflicting Add Ons, customizations that ignore the Magento framework all contribute to poor performance and increasing costs of ownership in terms of ongoing hosting and support. To add insult to injury, the time to market for any site improvements gets longer and longer delaying the ROI on the investment they represent. And this is where EcomUnlimited comes in.
EcomUnlimited is not a hosting company although our team includes network and systems engineers. EcomUnlimited is not a development company although our team includes software engineers. EcomUnlimited is not a Magento site developer although our team includes Magento Solution Specialists and Developers who collectively have developed hundreds of Magento sites. We are an IT services company that provides a unique skillset to manage your Magento site from an IT perspective.
Using a holistic approach to hosting and support utilizing a true DevOps culture, we can optimize performance and not only bring improvements to market faster, we can even help you work out what improvements they should be. And, let’s face it, your hosting company can’t do that!
Have a custom eCommerce solution but can’t really justify the expenses servicing and maintaining it properly? Contact us to see how we can help you.